Tour Sales Kit pricing is based on the advertised duration of your tour, not the number of nights spent at the destination or whether flights are included.​ We recognise that Day 1 and the final day may be primarily travel days. However, pricing is aligned with how the tour is presented on your website and marketing material.​ Use the advertised tour duration as your guide, for example: 7 Nights / 8 Days tour → Select 06 - 10 day tour pricing 12 Day tour → Select 11 - 15 day tour pricing​ The advertised tour duration is the key reference point, even if the itinerary includes flying or transit days, as this reflects the overall scope of content required to present and sell the tour.

Yes, absolutely. Any item can be ordered separately and added to your kit at any stage. Standalone items are priced individually, and when added up, they do cost more than the same items included within a Kit. Our Kits are intentionally bundled to offer better value and savings compared to ordering each component on its own. If you prefer full flexibility, you’re welcome to build your own combination of assets to suit your exact needs. This approach allows for greater customisation, but it will typically come at a higher overall cost than selecting a Pro or Presenter Kit. You’re free to mix and match in a way that works best for your tour — and we’re always happy to help you decide which option offers the best balance of value and flexibility for your goals.

Our standard estimated delivery time for a Pro Tour Sales Kit is 10–14 days. In some cases, we may be able to complete a Pro Kit within one week, depending on scope and availability. This is assessed on a case-by-case basis and typically depends on: The duration and complexity of your tour Your required deadline How quickly we can complete the briefing How promptly all tour details, content, and approvals are provided If you’re working toward a specific date, we recommend letting us know as early as possible. We’ll always do our best to accommodate urgent timelines where feasible, or suggest the most suitable approach to meet your deadline.

Yes, upgrading is possible. If you decide to add Pro Tour Sales Kit items after your Essential Kit has been completed, we’re happy to help. ​Because Pro assets are best created as part of a single, cohesive project, upgrades requested at a later stage are treated as a new project phase. This means:​ We retain project files and assets for up to 3 months after delivery of your original kit. A top-up fee applies in addition to the price difference to cover project reactivation, file retrieval, and setup time. A new briefing session may be required to ensure the additional assets align seamlessly with your tour, branding, and objectives. ​If you already know you’ll need Pro-level content, we recommend selecting the Pro Tour Sales Kit upfront, as it’s the most efficient and cost-effective approach. That said, flexibility is built into our process, and upgrades can absolutely be discussed when the need arises.

We primarily use Canva PRO to design the content. In some cases, we may also use Adobe or other specialised platforms for mock-ups or specific design elements. During the briefing stage, we’ll confirm how and where you plan to use the items, including whether you require print-ready files or alternative formats. All final assets are uploaded into Canva, ensuring easy access and seamless editing on your end.

Yes, the templates are fully editable, and you can use them to promote other tours. We recommend that you make a copy of the template and rename it before you start editing. Keep in mind that Canva’s undo button only goes so far back, and we provide one copy of each template in your Kit. However, until your Kit is fully paid for, you will only receive view-only links to the designs. Once you’ve signed off and paid the balance in full, the editable templates will be shared with you. This ensures you have everything you need to customise and reuse your templates as you see fit!

After our initial Brief Meeting, we’ll email you a detailed checklist outlining everything required before we begin. Typically, we’ll ask for: Links to your website and social media platforms (Facebook, Instagram, etc.) to understand your branding and style A high-resolution logo Your brand colour hex codes The fonts used in your branding Access to your image and video gallery (uploaded to a shared OneDrive folder we’ll create for you) A link to your tour itinerary or any relevant supporting documents Once these items are received, we’ll begin crafting your Kit.